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{"id":757,"date":"2021-10-17T02:08:20","date_gmt":"2021-10-16T16:08:20","guid":{"rendered":"https:\/\/bb-wa-buddybet-website-prod-eastau-a9htdub8grfzfqgg.australiaeast-01.azurewebsites.net\/?page_id=757"},"modified":"2024-08-07T15:29:21","modified_gmt":"2024-08-07T05:29:21","slug":"id-verification","status":"publish","type":"page","link":"https:\/\/www.buddybet.com\/au\/help-center\/id-verification\/","title":{"rendered":"ID Verification"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I verify my identity?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Most users will be verified automatically after they have completed account signup.<\/p>

If your account remains unverified you will need to follow these steps:<\/p>

  1. Have your Driver\u2019s Licence, Passport, Medicare Card or Australian Visa details on hand<\/li>
  2. Login to Buddybet<\/li>
  3. Access your profile on the bottom right of the tap bar<\/li>
  4. Click on \u2018Verify your identity\u2019 button under your name on your profile page<\/li>
  5. Select your available identity document (as per step 1), and complete the details<\/li>
  6. Please note, your account details and ID document details must match<\/li>
  7. Your ID will be securely checked against a government database (Document Verification Service \u2013 DVS<\/a>)<\/li>
  8. If your details match, your account will be verified and updated in the app<\/li><\/ol>

    You have 14 days from the day your account is created to verify your account. If your account remains unverified, please contact us at support@bb-wa-buddybet-website-prod-eastau-a9htdub8grfzfqgg.australiaeast-01.azurewebsites.net<\/a> for help.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

    \n\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI\u2019ve tried but am unable to verify my identity?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    In rare cases, your ID information may fail due to:<\/p>